Terms & Conditions

Ordering

Orders can be placed through our website, by email, by telephone, or by submitting an order request through your account.

Customers may add items to their order list and submit the order when ready. Alternatively, orders may be placed by contacting our sales team directly. Our representatives will confirm your order details before processing where required.

Pricing

All prices displayed on the website are subject to change without notice. Prices shown may exclude applicable taxes unless otherwise stated.

Special pricing, contract pricing, or negotiated pricing may apply for approved customers and business accounts.

Product Availability

We maintain a large inventory and provide access to a catalogue of over 30,000 office products. Product availability may vary and items are subject to stock levels at the time of ordering.

If an item becomes unavailable after an order has been placed, we will notify the customer and provide alternative options where possible.

Delivery

Delivery services are provided to customers across the service area. Delivery times may vary depending on product availability and location.

Orders are typically processed promptly, and where possible we aim to provide fast and reliable delivery to our customers.

Delivery schedules may vary during peak periods, holidays, or due to unforeseen circumstances.

Order Confirmation

Once an order has been submitted, customers may receive confirmation via email or through their account.

We reserve the right to verify any order before processing, including confirming product quantities, delivery information, and payment details.

Returns and Damaged Goods

If a product arrives damaged or incorrect, customers should notify us as soon as possible after delivery.

Returns may be accepted subject to approval and must be reported within a reasonable period after receiving the goods.

Items must be returned in their original condition where possible.

Payment Terms

Payment terms may vary depending on the customer account agreement.

Orders may require payment at the time of purchase unless credit terms have been agreed in advance.

Customers with approved accounts must adhere to the agreed payment terms.

Website Information

We make every effort to ensure that product descriptions, images, and specifications are accurate. However, occasional errors may occur.

We reserve the right to correct any errors or inaccuracies without prior notice.

Changes to Terms

We reserve the right to update or modify these Terms & Conditions at any time. Continued use of the website or services constitutes acceptance of the updated terms.